Trust and Transparency
When you buy or sell luxury items online, trust matters.
Below, we explain exactly how myGemma works, how items are authenticated, how payments are handled, our safety policies and what you can expect.
When you buy or sell luxury items online, trust matters.
Below, we explain exactly how myGemma works, how items are authenticated, how payments are handled, our safety policies and what you can expect.
Is myGemma Safe?
Security and transparency are key in luxury resale.
Buying Safety Protocol
- 100% Authenticity Guarantee
- All purchased items are fully insured when shipped from our headquarters to your shipping address
- Once your order is placed and dispatched, you will receive an email with your tracking number and a link
Selling Safety Protocol
- Free, fully insured shipping labels
- Secure handling of high-value items
- Professional authentication
- Transparent offer process
Simple, fast, and secure
Sell in as little as 24 hours
Honest price quotes and no fees
45,000+ satisfied selling customers
Excellent rating on Trustpilot
Why Sellers Choose myGemma
Sellers typically choose myGemma for:
• Fast, direct buyout option
• Professional authentication
• No listing hassle
• No need to photograph and manage buyer communication
• Insured shipping
• Trade-in flexibility
Customer Reviews
We encourage customers to research us before selling.
I had an excellent experience with MyGemma! Their service was incredibly quick and efficient from start to finish. The entire process was smooth, straightforward, and handled with professionalism. I was especially impressed by how fast ...
I had an outstanding experience selling my Hermes bag with MyGemma. From start to finish, the process was smooth, professional, and incredibly efficient. I worked with Mark, who was just fantastic. He is friendly, knowledgeable, and made ...
Very satisfying price and smooth process for selling my second-hand stuff to them. I sent the quota request in the evening and got responses the next morning. I got the shipping label on the same day. And after the package arrived the next ...
I worked with Emre through email over the course of a few days. The experience was great! He was kind, patient, and kept in touch about the entire process of the sale of my ring. Payment was quick and easy. Thank you!
My experience with MyGemma and Mark has been nothing short of excellent. The entire selling process is smooth, fast, and transparent. I really appreciate that they use FedEx for shipping-it’s always reliable, and my packages ...
I have sold many items to MyGemma (and others) but I can truly say, this company is the best of the best! From initial quotes, follow up emails, to extremely fast shipping, and communication once they receive your item goes a long way! I ...
I had an excellent experience working with Mark! He was super attentive and made the process of selling my bag seamless. I would highly recommend working with MyGemma and more specifically Mark!
I had an outstanding experience selling my jewelry to myGemma. The entire process was clear, professional, and handled with real integrity. Mark was wonderful to work with - kind, knowledgeable, and always quick to respond to my questions. ...
I sold my Dior bag on Mygemma. So easythey gave me the best price. I’m planning on selling some of my Louis Vuitton bags with them. Checked with other sites but Mygemma gave me the best price.Thank you for making this process so easy
Mark is amazing!! I had sent the review and he got back to me the same day. Unfortunately they were unable to purchase the Louis Vuitton purse, however Mark recommended another place. He was so great with everything ...
I had a wonderful experience selling to MyGemma. I have sold to other resale sites before (Fashionphile, Rebag, and Vestiare) and this was the most seamless process of any of them. I received quotes back in record time and received payment ...
Absolutely fantastic selling experience! Mark and his team respond so quickly and they take care of everything from creating your shipping labels, processing shipments, and finalizing your payment within minutes!
As Seen In
How Does myGemma Authenticate Items?
Authentication is the foundation of our business. Authenticity is always guaranteed for any item purchased and comes with a myGemma Certificate Of Authenticity.
Each and every item on myGemma undergoes a multi-step evaluation process by trained luxury specialists.
Designer Handbags
- Paperwork inspection
- Material inspection
- Hardware and stamping analysis
- Serial number verification (when applicable)
- Construction and stitching review
- Brand-specific authentication criteria
- Check for signs of retouching
Designer Jewelry
- Paperwork inspection
- Evaluation by experienced gemologists
- Metal purity testing
- Diamond and gemstone quality review (when applicable)
- Brand hallmark verification
What Is myGemma?
myGemma is a luxury resale company specializing in authenticated designer handbags, fine jewelry, and accessories.
We buy and sell:
- Designer handbags (Chanel, Louis Vuitton, Hermès, etc.)
- Fine jewelry (Cartier, Tiffany & Co., Van Cleef & Arpels)
- Luxury accessories (belts, hats, wallets and more)
myGemma is headquartered in New York City and operates both online and through physical locations.
Is myGemma Legit?
Yes. myGemma is an established luxury resale company operating publicly with:
- A physical presence
- Customer support team
- Online marketplace
- Transparent selling process
- Team of GIA trained gemologists, designer jewelry and luxury bag experts
We are proud of our:
- Expert in-house authentication team
- Secure, insured shipping
- Honest price quotes
- Best reviews in the industry
- A+ BBB Rating
We understand that sending a valuable item requires confidence. That’s why our process is built around visibility, communication, and professionalism from start to finish.
How Does Selling to myGemma Work?
Here is the typical process:
- Submit your item online for a quote.
- Receive an offer based on brand, condition, and current market demand.
- Ship your item, free, fully insured shipping provided.
- Authentication & final review
- Get paid or we return the items free of change. You are never obligated to accept an offer.
Sellers can choose from:
- Direct buyout (fast payment)
- Consignment (higher payout)
- Trade-in for store credit
How Long Does Payment Take?
Payment timing depends on the selling method chosen:
- Direct buyout: This is the fastest way to sell and can take as little as 24 hours, from price quotes to payment.
- Trade In: As little as 48 hours, from price quote to receiving your chosen new item.
- Consignment: Payment is issued once the item sells, which on average takes just 40 days.
Consignment can provide higher potential returns but requires more time.
Why Are Offers Lower Than Retail?
This is one of the most common questions.
Resale pricing depends on:
- Current secondary market demand
- Brand desirability
- Condition
- Liquidity of the item
- Market saturation
- Resale margin and operational costs
Luxury resale is a secondary market, not a retail return, so offers reflect what the item can realistically sell for today.
Why Transparency Matters
Luxury resale involves high-value items and important financial decisions.
We believe transparency should include:
- Clear explanation of how offers are determined
- Defined payout timelines
- Structured authentication procedures
- Backed by excellent customer reviews
- No obligation to accept offers
Our goal is to make the resale process straightforward, informed, and secure.
Safety & Security Policies
Selling luxury items requires strict handling standards.
myGemma provides:
Insured Shipping
- Prepaid, fully insured shipping labels
- Secure packaging instructions
Secure Handling
- Professional intake process
- Items are opened on camera
- Controlled evaluation environment
Transparent Communication
- Dedicated customer representative throughout the selling process
- Communicate via email, text or phone call - whatever you are most comfortable with
- Written confirmation when your item is received
- Status updates during review
- Clear explanation of your offer
Ready To Find Out What Your Item Is Worth?
No commitment. Free insured shipping. Fast offers.
Get A Price QuoteOur Office
New York
270 Madison Ave, Suite 704
New York, NY 10016
